In order for us to be able supply these we employ Animal Medicine Advisors (SQP’s) in our store to safely dispense the correct product for your animal. To become an SQP our team members have attended a course and sat the relevant exams to gain the SQP qualification and then to uphold it they gain CPD (Continued Professional Development) points on an ongoing basis.

To purchase online please add the required restricted veterinary products to your basket, you will then be re-directed to fill in a short questionnaire based on your pets. Our SQP’s will then receive this form and check that details and product/s chosen are right for your animal before they are dispensed or contact you should we need to ask a few more questions.

Please be aware it is a legal requirement that we receive this information regarding your animals to ensure the correct strength of licensed product has been ordered. As SQP’s we cannot supply a restricted veterinary medicine that is outside the weight, age and species requirements of the product you intend to purchase and orders that do not meet these criteria will be cancelled and refunded.

Kirsty Duncum EA-SQP QEA26059
Rebecca Launder EA-SQP QEA26108

The Blue Barn Ltd,
Otley Road,
Pool in Wharfedale,
West Yorkshire,
LS21 1EG

Premises Number: 2021093

The premises approval can be checked on the VMD’s website: https://www.gov.uk/government/organisations/veterinary-medicines-directorate

An up to date list of all SQP’s can be found here: http://www.vmd.defra.gov.uk/registers/sqpregister.aspx

We state in each product description what pets each restricted veterinary medicine product is suitable for but if you require additional information on any of the restricted veterinary medicine products we sell, you can find further details here: https://www.vmd.defra.gov.uk/ProductInformationDatabase/

In the unlikely event of an adverse reaction to a restricted veterinary medicine product please contact us immediately. You can also contact the VMD directly here: https://www.gov.uk/report-veterinary-medicine-problem

The Blue Barn Ltd

Otley Road,
Pool in Wharfedale,
West Yorkshire,
LS21 1EG

Tel: 0113 284 3121

Email: enquiries@thebluebarn.co.uk

If you are still not satisfied with how we have handled your complaint, the Veterinary Medicines Directorate (VMD) can be contacted here: http://www.vmd.defra.gov.uk/business/contact.aspx#complaint